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Phone Hangs on Start-up?
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We sometimes hear from users of Series 60 handset users
stating that they've filled up their memory, and the
memory is so full that they can't get in to delete any
files.
We've not had any experience of this, but the best thing
to try is to restart the phone (by taking the battery out)
when it "hangs" and then starting the phone in "safe
mode". This causes the phone to load as few apps as
possible at startup. To do this, hold down the ABC key,
and while holding it down, start up the phone. Hopefully
you will then be able to transfer files from your C drive
to your MMC to free up the memory.
As a very last resort, you can format the phone and start
again - 1st post in this FAQ section - This will remove
all data, and you'll have to restore your phone's
information from a backup which you may have made on your
MMC or via PC Suite.
If you still can't get into the phone, the final option
appears to to be to take the phone to the nearest Club
Nokia shop (or your retailer), who should be able to
re-flash the phone to factory settings.
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